general information & policies appointments to ensure the availability of your desired appointments, we recommend making your reservation well in advance. a credit card will be required at the time of booking. personal preferences we urge you to communicate your preferences and expectations so that your spa experience is maximized. special requests and custom programs [...]
general information & policies
appointments
to ensure the availability of your desired appointments, we recommend making your reservation well in advance. a credit card will be required at the time of booking.
personal preferences
we urge you to communicate your preferences and expectations so that your spa experience is maximized. special requests and custom programs are accommodated whenever possible. if you have a preference for the gender of your therapist, please state it when you book your appointment.
medical conditions
in the interests of your safety and comfort, we urge you to communicate any relevant medical information (including medications) that may affect the outcome of your treatments. first-time guests will be asked to complete a brief medical questionnaire, and our treatment staff may ask additional questions. we consider this and any other personal information to be highly confidential and treated with absolute discretion.
cancellations
kindly provide a 24-hour cancellation notice to avoid a full service charge.
arrivals
we invite you to arrive at the spa 30-minutes in advance of your appointments to register, relax and take advantage of our numerous amenities. late arrivals will result in a shortened spa experience, as your treatment will conclude at the scheduled time.
attire
all apa guests receive the complimentary use of robes and slippers, during their visit. while most spa treatments are best experienced fully undressed, your personal comfort is the priority, and disposables are available on request.
contact us
by email: info@jeunessespa.com
by standard mail: please send any questions or comments you may have to:
1885 broadway
new york, ny 10023
by phone: we are available to assist you at:
212.245.4606
hours of operation:
monday – friday
11a – 10p
saturday
9a – 9p
sunday
11a – 7p
http://www.jeunessespa.com
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